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Frequently Asked Questions

Ticketing
Tickets to all performances at Feinstein’s at Hotel Carmichael are available online. On select days If available, tickets can also be purchased at the door 90-minutes prior to performance time. Please see Feinstein’s host for more information on show day.
Seating

Feinstein's at Hotel Carmichael is one of Indiana’s most intimate venues with full stage views from all tables. Depending on the show, tickets are sold as general admission, section seating, or single seats.

For general admission tickets, exact seating locations are not assigned until the night of the performance and are based on party sizes in attendance. You may contact the manager on duty 48 hours prior to the performance to make any special requests. Please note as performances often sell out, all special seating requests may be difficult to be fulfilled but every effort will be made by Feinstein’s staff to accommodate. 

Tickets that offer section seating will also be assigned by the manager on duty and are guaranteed to be in the desired area selected. Table assignments will depend on your party size.

When performances offer seat selection tickets, you are guaranteed the seat you selected, and adjustments will not be made due to the purchase linking to a certain seat.

 

Please note due to the intimacy of the venue, we have limited opportunities to seat large parties together, but try our best to accommodate all requests.
Late Seating Policy
Late arrivals will be seated at the discretion of the manager. Due to some shows being interactive and utilizing additional space throughout the venue, all seating must be completed by 20 after.
Dining
Doors open 2 hours prior to the start of the performance and dinner service is served until 15 minutes prior to show. Once dinner service concludes, appetizers and desserts are available along with our beverage menu. Due to performances beginning at 7:00pm, we need to keep aisles clear as much as possible to allow our artists performance space.  If you do not have a ticket to the evening performance, guests are not able to dine in the establishment due to reservations for the tables.
ADA Accessibility
Feinstein’s at Hotel Carmichael is ADA accessible. To arrange ADA seating, or to enquire about assistance in arriving, departing, the use of assisted listening devices or other concerns, please call the Feinstein's Box Office at 317.688.1947 prior to your arrival.
Food and Beverage

There is a $25 per-person minimum at all performances once patrons have been seated in the venue. Our menus can be viewed online and include sharables, delicious entrée options, delectable desserts, and a full list of signature cocktails, beer, wine, and non-alcoholic delights.  Please note: guests dining in the other outlets are still required to adhere to the $25 per -person minimum in Feinstein’s.
Age Requirement

Feinstein’s at Hotel Carmichael is suitable for any mature, young (and young at heart!) persons. Some shows contain adult themes and content can vary artist to artist—some of our shows are restricted to ages 21 years and older. An age limit will be noted on the show's information page. Parental guidance is always suggested when purchasing seats for minors. All patrons must have a ticket and be seated in a designated seat.  
Refunds / Cancellations
There are no refunds, cancellations, or exchanges once tickets have been purchased. If you are unable to make a performance, you may call the Feinstein’s office at 317-688-1947 to place them under another name or to let us know you are unable to make the performance. All notices are greatly appreciated.
Coat Check
Feinstein’s offers a complimentary coat check. Guests may be required to check coats, bags, hats and umbrellas that do not fit comfortably in the seating area.
Dress Code
Our patrons are invited to express their personal style when attending performances at Feinstein’s at Hotel Carmichael.
Length of Shows
Performances typically last 75-90 minutes, although the content and length of each show is designed by the presenting artist.
Meet & Greet Opportunities
Most artists offer “Meet & Greet” opportunities following their performance, although it is never guaranteed.
A Warning: Third Party Ticket Resellers
Feinstein’s does not issue physical tickets—all tickets are available at will-call only at the Feinstein’s host stand. Patrons are discouraged from purchasing tickets from unauthorized resellers. At this time Feinstein’s at Hotel Carmichael sells tickets through its website, hosted by Eventbrite.
 
Tickets purchased through any other outlet will not be honored at the door.
Sold Out Performances
Due to the intimate size of the venue, seating opportunities for sold out performances are rare. Patrons are invited to come to the Feinstein’s host-stand where a wait-list will be started 90-minutes prior to curtain time. Patrons must be present to add themselves to the list. Only two tickets per patron may be requested.
Pricing
Purchase early to lock in the best prices and guarantee your desired seat section. Tickets prices are subject to change without notice.
Parking
Hotel Carmichael provides valet services for your vehicle for $10 with validation. Spaces are limited and on a first come first serve basis. Monon level and Plaza level parking is available adjacent to The Palladium and throughout Carmel City Center. Free garage parking can be found in the Veterans Way Garage (Plaza Level) and Feinstein’s can be accessed via the hotel lobby or the Monon Level doors adjacent to the Palladium just off of the Monon Trail.
Additional Assistance
If you have additional questions that are not answered above, please email us at info@feinsteinshc.com or call us at 317.688.1947 for additional assistance.